Official Privacy Policy

Privacy Policy Satset138
– Your Personal Data Protection

At satset138, your privacy is not just a responsibility — it is our priority. This document clearly explains how we collect, use, store, and protect your personal information every time you use our platform.

Updated: 1 January 2026
SSL 256-bit Encryption
Compliant with Malaysia PDPA
SSL 256-bit End-to-End Encryption
Personal Data Not Sold
Secure Servers 24/7 Monitoring
PDPA Compliance MY Law

Our Commitment to Your Privacy

Six core principles that shape the satset138 privacy policy and ensure your personal data is always protected.

Military-Grade Encryption

All data transmitted between your device and Satset138's servers is protected with 256-bit SSL encryption — the same technology used by leading banking institutions worldwide.

No Data Sales

Satset138 has never and will never sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent. Your data belongs to you.

Control in Your Hands

You have full rights to access, correct, transfer, or request deletion of your personal data. Submitting a request is straightforward through our support channels, available 24 hours a day.

PDPA Compliance

Our privacy policy is designed in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We continuously update our privacy practices to ensure alignment with current regulations.

Minimal Retention

We retain only the data strictly necessary for operational, legal compliance, and security purposes. Data that is no longer required is securely disposed of in accordance with established schedules.

Breach Notification

In the event of any security incident involving your data, Satset138 is committed to notifying affected members within 72 hours and taking immediate action to address the situation.

This document last updated on 1 January 2026. Your continued use of the satset138 platform after that date constitutes your acceptance of this Privacy Policy.

1 Introduction

Satset138 ("we", "Platform" or "company") takes member privacy extremely seriously. This Privacy Policy explains in detail how we collect, use, disclose, transfer and protect your personal information when you access or use the Satset138 platform at satset138.vin, including the mobile app and all related services.

This document is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices. We are committed to ensuring that every piece of information you provide us is handled with the highest level of confidentiality and security.

By registering or continuing to use satset138 services, you agree to the terms set out in this Privacy Policy. If you disagree with any part of this policy, you have the right to stop using the platform and contact us to close your account.

Simple summary: We collect only the data we need, use it to deliver the best experience to you, and never sell it to anyone. You always have full control over your own data.

2 Data We Collect

Satset138 collects various types of information depending on how you interact with our platform. The following are the categories of data we collect, along with a detailed explanation of each:

2.1 Account Registration Information

When you register a new account at satset138, we collect the following information:

  • Full name as per valid identification document (MyKad or passport)
  • Active email address used for communications and account recovery
  • An active Malaysian mobile number for two-factor authentication
  • Date of birth for age verification (must be 18 years or older)
  • Passwords stored in non-decryptable hashed form
  • Your preferred username as displayed on the platform

2.2 Identity Verification (KYC) Information

To process withdrawals and comply with anti-money laundering laws, we may request:

  • Copy of MyKad (front and back) or a valid Malaysian passport
  • Proof of current residential address dated within the last three months (utility bill or bank statement)
  • Proof of payment method ownership (e-wallet screenshot or bank statement)
  • A selfie or recent photo for identity matching when required

2.3 Financial Transaction Data

  • Records of all deposits, withdrawals, and fund transfers in your account
  • Payment method used (bank name, partially masked account number)
  • Bonus and promotion history received, along with rollover status
  • Reward points records and VIP programme activity

2.4 Gaming Activity Data

  • Game history including game type, date, time, and wagering amounts
  • Win and loss records for audit and dispute resolution purposes
  • Game preferences and activity patterns to personalise your experience

2.5 Technical & Usage Data

  • IP address and estimated geographic location at login
  • Browser type, operating system, and device information
  • Login and logout timestamps and active session records
  • Cookie data and tracking technologies (see Section 6)
Data Category Requirements Retention Period
Registration Information Required Account lifetime + 7 years
KYC Documents Required before withdrawal 5 years after account closure
Financial Records Required (legal compliance) 7 years minimum
Game Activity Logs Operations & Audit 3 years
Technical Data Security & Analytics 90 days to 1 year

3 Purpose of Data Use

Satset138 uses your personal data solely for legitimate purposes related to platform operations. We do not use your data for undisclosed purposes without your prior consent. The following are the primary purposes for which data is used:

  • Identity Verification and Account Security — Ensuring that only the legitimate account owner can access and manage the funds in that account.
  • Financial Transaction Processing — Enabling deposits and withdrawals to be processed quickly, accurately, and securely to the correct account.
  • Legal and Regulatory Compliance — Fulfilling the requirements of the Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001 (AMLATFA) and relevant regulatory directives.
  • Customer Support — Providing effective and personalised assistance when you contact our support team with any enquiry or issue.
  • Platform Improvement — Analysing usage patterns in aggregate (without identifying individuals) to improve user experience, technical performance, and game offerings.
  • Marketing Communications (with consent) — Sending you promotional information, exclusive bonus offers, and the latest platform news through your preferred channels.
  • Fraud Detection and Prevention — Identifying and blocking suspicious activity, bot usage, collusion, or any form of fraud that could compromise the security of the platform and other members.
  • Responsible Gaming Programme — Monitoring gameplay patterns to detect signs of problem gambling and providing appropriate assistance or limits when needed.

Satset138 does not use automated decision-making processes that materially affect your rights or interests without human review. Any significant decisions involving your account will be reviewed by our compliance team.

4 Data Sharing with Third Parties

Satset138 does not sell, rent, or disclose your personal data to third parties for marketing or commercial purposes without your explicit consent. However, in certain limited situations, we may share information with the following parties:

4.1 Authorised Service Providers

We work with trusted third-party service providers to help operate our platform. These include payment gateway providers, identity verification providers, cloud service providers, and analytics companies. All such providers are bound by strict data protection agreements and may only use your data for agreed purposes.

4.2 Regulatory Authorities

We may disclose information to government authorities, law enforcement, or regulatory bodies when required by law, court order, or a valid official investigation. In such cases, we disclose only what is strictly necessary and will notify you where permitted by law.

4.3 Age & Identity Verification

To comply with strict age verification requirements, we may use third-party services that specialise in identity document verification. Data shared is limited to the information necessary for verification purposes only.

All third parties we work with have signed Data Processing Agreements that require them to protect your data to the same or higher standard than we maintain at Satset138.

4.4 Business Transfers

If Satset138 is involved in a merger, acquisition, or asset sale, member personal data may be transferred as part of that transaction. We will notify you before your data is transferred and it will be subject to the new privacy policy.

5 Data Security

Satset138 continuously invests in the latest security technologies and procedures to protect your personal data from unauthorised access, loss, misuse, or disclosure. The following are the key security measures we have implemented:

  • 256-bit SSL Encryption for all communication between your browser and our servers, including all data transmitted during login, deposits, and withdrawals.
  • Two-Factor Authentication (2FA) available for all accounts and strongly recommended as an additional layer of security during login.
  • Password encryption using bcrypt — your password is never stored in plain text and cannot be decrypted by anyone, including Satset138 staff.
  • 24/7 security monitoring by our information security team, who will respond promptly to any suspicious activity.
  • Data Segregation — sensitive data such as financial information and KYC documents are stored in isolated systems with strictly limited access.
  • Regular security audits by independent third parties to identify and address any vulnerabilities in our systems.
  • Privacy and security training for all staff with access to member personal data.

While Satset138 takes comprehensive measures to protect your data, no security system is perfect. We encourage you to also safeguard your account by using a strong password, enabling 2FA, and never sharing your login credentials with anyone.

6 Cookies and Tracking Technologies

Satset138 uses cookies and similar tracking technologies to enhance your user experience and understand how our platform is used. The following is an explanation of the types of cookies we use:

6.1 Essential Cookies (Required)

These cookies are required for core platform functions such as maintaining your login session, remembering language preferences, and ensuring transaction security. Without them, the platform will not function properly. These cookies cannot be disabled.

6.2 Performance & Analytics Cookies

We use analytics tools to understand how members interact with our platform — which pages are most visited, how long sessions last, and where members encounter difficulties. This helps us continuously improve the platform. Data is collected in aggregate and does not identify individuals.

6.3 Functional Cookies

These cookies allow the platform to remember your preferences — such as display theme, preferred language, and other personal settings — to provide a more comfortable and personalised experience.

6.4 Cookie Management

You can control or delete cookies through your browser settings at any time. However, disabling certain cookies may affect platform functionality. For guidance on managing cookies in your browser, please refer to your browser's help documentation.

7 Your Rights

As a Satset138 member and as a data subject under Malaysia's PDPA, you have certain rights regarding your personal data. We fully respect and facilitate the exercise of these rights:

Right to Access

Request a copy of the personal data we hold about you at any time.

Right to Rectification

Request correction of any inaccurate or incomplete data.

Right to Erasure

Request deletion of your data, subject to legal requirements.

Right to Object

Object to the processing of your data for direct marketing purposes.

Right to Portability

Receive your data in a structured, machine-readable format.

Right to Restriction

Request restriction of your data processing in certain circumstances.

To exercise any of the above rights, contact our support team via Live Chat or email at [email protected]. We will process your request within 30 days of receipt. In complex cases, this period may be extended to 60 days with prior notice to you.

Some deletion requests may not be fully fulfilled due to mandatory data retention requirements under Malaysian law such as AMLATFA. In such cases, we will clearly inform you of what can and cannot be done, along with the reasons.

8 Data Storage and Disposal

Satset138 retains your personal data only for as long as necessary to fulfil the purpose of collection, or as required by applicable law. When data is no longer needed, it will be securely disposed of in accordance with established procedures.

Generally, active account data is retained for the lifetime of your account plus any additional period required by law. Following account closure, most personal data will be deleted or anonymised within 12 months, except for financial records and KYC documents which must be retained for a longer period in accordance with compliance requirements.

All disposed data is permanently deleted using secure disposal methods that ensure no data can be recovered once the disposal process is complete. Decommissioned servers and storage devices also undergo a full data sanitisation process before disposal.

9 Privacy Policy Amendments

Satset138 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or platform service improvements. We are committed to notifying you of any significant changes through:

  • In-platform pop-up notification upon your first login after amendments take effect
  • An email notification will be sent to your registered email address at least 7 days before the amendments take effect
  • Announcements via satset138's official Telegram and WhatsApp channels
  • Updates to the "Last Updated" date at the top of this document

We encourage you to review this Privacy Policy periodically to stay informed on how we protect your information. Continued use of the satset138 platform after any amendments take effect will be considered your acceptance of the revised policy.

10 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, do not hesitate to contact us:

  • Live Chat — The fastest way to get an immediate response. Available 24 hours a day, 7 days a week, directly within the Satset138 platform.
  • Official Telegram — Reach our privacy agent via the official Satset138 Telegram channel for personal data-related enquiries.
  • Email — For official privacy enquiries requiring documentation, contact us at [email protected] with the subject "Privacy Enquiry".

Our Data Protection Officer (DPO) will treat every privacy enquiry seriously and respond within the stipulated timeframe. If you are unsatisfied with our response, you have the right to file a complaint with Malaysia's Department of Personal Data Protection (JPDP).

For any privacy-related enquiries, email us at [email protected] and include "Privacy Policy" in your email subject line for faster handling.

Your Data Is Safe. Ready to Play?

Your privacy is fully protected at satset138. Register now and enjoy a premium gaming experience with true peace of mind.

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